JM Bullion Review

JM Bullion is a well-known online precious metals dealer providing options for both beginner and experienced investors.

The company offers competitive pricing and various payment options but lacks a transparent buyback policy and does not ship internationally.

Read more to see if JM Bullion is right for you.

The Verdict for JM Bullion

I’ve given them a rating of 8.5 out of 10.

JM Bullion is a leading precious metals dealer in the industry. The company offers competitive pricing and has a strong customer service reputation, but lacks a transparent buyback policy.

Before making a purchase, read more to understand the pros and cons of investing in precious metals.

Category	Rating (out of 10)
Product Offerings	9
Pricing & Fees	9
Security & Insurance	8
Customer Experience	8
Shipping & Delivery	7
Partnerships & Affiliations	7
Reputation & Reviews	8
Overall Rating	8.5

In this review of JM Bullion, I’ve followed GIC’s detailed criteria for evaluating a precious metals dealer.

About JM Bullion

JM Bullion is an established online precious metals dealer that has been offering gold and silver to investors since 2011. Based in Dallas, the company serves customers across the country.

It is one of the largest dealers in the United States, known for its competitive pricing and fast shipping.

The company was founded by Michael Wittmeyer and Jonathan Wanchalk in Lancaster, PA. JM Bullion’s mission is to give investors a seamless experience buying precious metals to add to their portfolio.

The company relocated to Dallas in 2014.

JM Bullion has an A+ rating from the Better Business Bureau and has been accredited since 2014.

The company has been named a top business in Dallas and has received several customer service awards.

Product Offerings

JM Bullion is one of the largest online precious metal dealers in the country, offering a variety of gold, silver, platinum, and palladium products to choose from.

This includes bullion coins, bars, rounds, and numismatic coins.

Some of JM Bullion’s offerings include:

• Gold and silver American Eagle coins
• Gold and silver Canadian Maple leaf coins
• Gold South African Krugerrand coin
• Silver Australian Kookaburra coin
• Gold Austrian Philharmonic

The company also offers special collections and collectible coins.

Examples include the Lunar Series Coins to commemorate the Chinese zodiac and pre-1933 U.S. gold coins.

JM Bullion offers coins that meet strict industry guidelines and adhere to IRS standards for IRA inclusion.

Everything sold by JM Bullion must meet the following standards:

• Gold: 99.9% or 99.99% fine gold
• Silver: 99.9% purity or higher
• Platinum: 99.95% purity
• Palladium: 99.95% purity

JM Bullion has relationships with major mints including the U.S. Mint and the Royal Canadian Mint. This helps ensure authenticity and purity.

The company maintains a diverse inventory and keeps availability up to date on its website.

Items that are in stock can be shipped within one to three business days.

Pricing & Fees

JM Bullion is known for offering competitive rates based on the market. Everything on its website is listed with a starting price.

JM Bullion does not charge a commission on purchases.

The company accepts a number of different payment methods including: 

• Check
• Wire
• Crypto
• Credit Card
• Debit Card
• Paypal

Some payment methods incur an additional fee. Purchases made with a credit or debit card, using Bitcoin or another accepted cryptocurrency, and through PayPal will face an additional 4% fee.

Customers can also finance payments through Klarna.

There isn’t a minimum order requirement, but JM Bullion offers discounts for bulk purchases.

All orders over $199 receive free shipping. Orders below that are charged a separate shipping fee. All orders are fully insured during transit.

At this time, JM Bullion does not offer international shipping.

JM Bullion offers a gold IRA for investors who want to add gold to their retirement savings. The company partners with several different custodians and depositories which charge their own fees.

There is no minimum investment requirement to open a gold IRA, but there is a $100 minimum on all orders.

JM Bullion offers a buyback program, but does not offer information about it on their website.

While the company commits to purchasing your gold back at fair market value, prices aren’t guaranteed.

Security & Insurance

JM Bullion adheres to security protocols to protect investor information and their purchases. The company uses 256-bit SSL encryption for all online transactions to protect personal data and payment information.

Customers can also activate two-factor authentication to add an extra layer of protection. JM Bullion does not sell information to third-parties.

All orders are fully ensured during transit against loss or damage.

Some customers, however, have reported items stolen in transit and difficulty connecting with customer support to resolve the issue, creating delays in processing insurance claims.

JM Bullion does not offer in-house storage but partners with TDS Vaults and IDS of Delaware.

There, precious metals are covered against theft and damage under the depository’s insurance policy.

Customer Experience

JM Bullion is known for providing excellent customer service and offers several ways for you to get in touch with their customer support.

Phone support is available at (800) 276-6508 Monday through Friday between 8 am to 6 pm CST.

Customers can also reach out via email to [email protected] or through live chat on the company’s website.

The company prides itself on a good customer experience. The website is user-friendly to make purchasing precious metals as easy as possible.

JM Bullion also has an app that’s available in the App Store and Google Play.

While customer support is generally responsive, some customers have experienced delays during peak times.

JM Bullion believes investors should be able to make informed investment decisions.

The company provides a knowledge center filled with investment guides, informational blog posts, and live price charts.

At this time JM Bullion does not offer a customer loyalty program. Instead, the company regularly runs promotions and offers discounts to repeat customers.

Shipping & Delivery

JM Bullion offers shipping to customers in the United States. Orders over $199 qualify for free shipping while orders under that are charged a flat shipping fee of $7.99.

After payment is processed, orders usually ship within one to three business days. Shipping is provided by USPS, FedEx, and UPS.

Packages are shipped in unmarked boxes to reduce the risk of theft. They also include a tamper-proof seal to prevent damage while in transit.

Orders are fully insured during transit, however, once a package has been delivered, the customer becomes liable for it.

To reduce the risk of theft, JM Bullion offers signature confirmation on all deliveries.

Partnerships & Affiliations

JM Bullion has a reputation for being a respectable and trusted precious metals dealer. It’s a certified dealer with several mints to ensure its products are authentic and meet purity standards.

The company is a member of the Industry Council for Tangible Assets.

JM Bullion does not have any noteworthy collaborations with other companies and has not received any endorsements.

Reputation & Reviews

JM Bullion has received overwhelmingly positive customer reviews. The company has a 4.6-star rating from 459 customers on the BBB.

It has a 4.3-star rating from 1,493 customers on Trustpilot and a 4.9-star rating from 2,209 customers on Google.

Repeat customers report a good experience with no issues. They appreciate JM Bullion’s options and think the company offers good value for their money. 

Some customers have had a negative experience purchasing from JM Bullion.

Common complaints include: receiving a lower value than expected from their buyback program, cancelled orders that weren’t refunded, and delivery issues.

JM Bullion is responsive in working with customers to resolve issues when they arise.

JM Bullion maintains social media profiles on Facebook, X, Instagram, Pinterest, TikTok, and YouTube.

JM Bullion Alternatives

JM Bullion is a leading precious dealer but it might not be the right option for every investor.

These are some alternatives to choose from.

Goldco

Goldco offers a large variety of gold and precious metals to purchase. Like JM Bullion, Goldco offers a gold IRA for investors who want to include gold in their retirement portfolio.

Get access to their free gold and silver kit

APMEX

APMEX is one of the largest and most established online precious metals dealers in the industry.

Like JM Bullion, APMEX offers competitive rates and free shipping for orders under $199.

SD Bullion

SD Bullion is a good option for budget-conscious investors who want to reduce their overhead costs. It offers low premiums and offers free shipping on orders over $99.

Is JM Bullion a credible precious metals dealer?

JM Bullion is a credible precious metals dealer that is respected in the industry and has received numerous awards for excellent customer service.

The company offers a user-friendly shopping experience and charges competitive market rates to make investing in gold as easy as possible.

JM Bullion has customer security protocols in place to reduce risk.

Explore JM Bullion’s website to see their current inventory and to learn more about what the company has to offer.

FAQs