- A+ BBB rating
- Price match guarantee
- Buy back commitment
- 1,000’s 5-star reviews
- No online purchases
- Limited to U.S. investors
American Hartford Gold offers gold and silver IRAs that cater to investors hoping to diversify their portfolios by investing in precious metals.
Though they boast high customer satisfaction and a user-friendly experience, there are minimum investment requirements and potential limitations in product variety.
The Verdict for American Hartford Gold
I’ve given them a rating of 9 out of 10.
American Hartford Gold provides a robust suite of services, competitive pricing, and exceptional customer support.
The company’s high ratings across key factors make it a solid choice for investors looking for a reliable company with excellent customer service and comprehensive guarantees.
Criteria | Rating (out of 10) |
---|---|
Product & Service Offerings | 9 |
Pricing & Fees | 8 |
Guarantees | 9 |
Customer Experience | 9.5 |
Storage & Security | 8 |
Account Setup & Maintenance | 9 |
Reputation & Reviews | 9 |
Overall Rating | 9 |
In this review of American Hartford Gold, I’ve followed GIC’s detailed criteria for evaluating the precious metals IRA company.
About American Hartford Gold
American Hartford Gold Group was founded with the mission to help individuals diversify and protect their wealth using retirement accounts such as 401(k), TSP, or Roth IRA; it has steadily grown since its inception in 2015.
Their mission has always been to provide secure and transparent access to precious metals for retirement accounts.
The leadership team comprises financial professionals with experience in wealth management and precious metals investing.
The company is headquartered in Los Angeles, California, and serves clients across the United States.
American Hartford Gold is accredited by the Better Business Bureau (BBB) with an A+ rating and a 5-star client fulfillment rating on reputable review platforms like Google and TrustLink.
From the founder
American Hartford Gold is committed to guiding our clients towards economic security with superior market knowledge.
We’re proud to offer safe haven assets that can protect retirement funds in times of economic uncertainty.
Founder & CEO of American Hartford Gold
Product & Service Offerings
American Hartford Gold offers a variety of IRA products and services, including gold and silver coins, IRAs, and bullions.
They provide multiple IRA rollover and transfer options to facilitate the transition of existing retirement accounts into precious metals.
Their inventory mainly focuses on high-purity products certified for investment. American Hartford Gold offers additional precious metals like platinum and palladium to cater to diverse investment preferences.
Even though the company has a substantial inventory, possible wait times for certain products may occur due to market demand.
Pricing & Fees
American Hartford Gold maintains a transparent pricing structure for its precious metals. Silver and gold prices are based on live market rates.
Setup fee for IRA | $50 |
Wire transfer fee | $30 |
Custodian administration fee | $180 annually |
Storage fees | Varies by depository ($100 annual average) |
Associated fees include a $50 account setup charge (only for IRA transactions), a $30 wire transfer fee, and annual custodian fees not exceeding $180.
Storage fees depend on the depository selected by the client.
The minimum investment amounts are $5,000 for cash purchases and $10,000 for IRA transfers, which may be slightly higher than some competitors.
Their buy back policy allows clients to sell back metals without hidden fees. Details about the program are available upon request to ensure a straightforward process.
American Hartford Gold is proud to help individuals and families protect their wealth by diversifying with precious metals.
Guarantees
American Hartford Gold prioritizes customer protection through various guarantees. They ensure the authenticity and purity of their metals, backed by certifications and rigorous quality checks.
Though the company has no fixed buy back price guarantee, it’s committed to competitive buyback rates based on current market value.
American Hartford Gold stands behind the quality of its services with a satisfaction guarantee, including return policies and trial periods.
They also ensure timely and secure shipping of purchased metals. Transparency in fees and pricing information is also a prerogative they uphold.
Customer Experience
American Hartford Gold is known for its exceptional customer service. They offer phone, email, and live chat support options, ensuring accessibility for inquiries.
Customer reviews consistently praise the helpfulness and responsiveness of the support team.
The company provides educational resources, including guides and webinars, to empower informed investment decisions.
Their website is user-friendly and offers a dedicated customer portal for account management.
Storage & Security
American Hartford Gold adheres to stringent security protocols and insurance coverage to safeguard customer investments.
The company partners with reputable, third-party depositories across the U.S. to provide segregated storage facilities for maximum security.
Recommended IRS-approved depositories include Brink’s Global Services (“Brink’s”) in Los Angeles, CA., and Salt Lake City, UT, or Delaware Depository Service in Wilmington, Delaware.
The storage is fitted with advanced security measures, including 24/7 surveillance and armed guards. American Hartford Gold’s stored assets are insured by Lloyd’s of London.
It’s one of the most reputable insurance providers in the industry that ensures all precious metals are protected against potential risks.
Account Setup & Maintenance
American Hartford Gold’s great team will guide you through the whole process of precious metals IRA investing so you can feel completely confident in your decision to invest.
For most customers, the process of opening a gold IRA follows the following steps:
- Request a free info guide: American Hartford Gold’s commitment to education includes free educational information guides that it provides free of charge. You don’t need to make any commitments to receive this information.
- Talk to an IRA specialist: An IRA account specialist from American Hartford Gold will contact you. They will answer your remaining questions.
- Fund your self-directed IRA: American Hartford Gold has no investment minimum for its self-directed gold IRAs, but if you want to invest more than the IRS contribution limit, you will need to use an IRA rollover.
- Purchase your gold and silver: After you’ve cleared payment with American Hartford Gold, you may choose how you want to invest in physical gold. You can choose between bullion and gold coins.
Reviews & Reputation
American Hartford Gold has garnered respectable scores on several consumer watchdog websites from hundreds of satisfied customers:
- Birdeye: 4.8/5 (1060 reviews)
- TrustPilot: 4.9/5 (1213 reviews)
- ConsumerAffairs: 4.7/5 (829 reviews)
- BBB: A+ and 4.9/5 (508 reviews)
- Google My Business: 4.8/5 (866 reviews)
American Hartford Gold has also been acknowledged on the INC 5000 list for financial services and received several endorsements from prominent figures, most notably, former Mayor of New York City Rudy Giuliani.
AHG recognizes the importance of social responsibility and views its success as intertwined with the well-being of its surroundings.
The commitment translates into financial and volunteer support for various organizations, including animal shelters like No Kill Los Angeles (NKLA), the Wounded Warrior Project, and The Claire Foundation.
Through these efforts, American Hartford Gold demonstrates a genuine desire to positively impact the communities they serve.
American Hartford Gold Alternatives & Competitors
Besides American Hartford Gold, companies like Goldco, Augusta Precious Metals, and Birch Gold Group offer gold IRA options.
Here’s how their unique selling points and ideal customer base compare to American Hartford Gold’s starting fees.
Our Rating:
4.7
|
Our Rating:
4.0
|
Our Rating:
4.5
|
Minimum for IRA transfers:
$25,000
|
Minimum for IRA transfers:
$50,000
|
Minimum for IRA transfers:
$10,000
|
Goldco
Goldco’s transparent fee structure suits long-term investors looking for a straightforward pricing system without hidden charges, as it offers a flat-rate model for account maintenance.
The company also provides extensive customer support, which makes it ideal for individuals new to investing in precious metals.
Request Goldco’s free gold & silver kit
Augusta Precious Metals
Augusta Precious Metals differentiates itself with its low annual fees and wide-ranging resources that arm investors with extensive knowledge about precious metals.
This company is best for those who value in-depth education and want to make informed investment decisions. Augusta also offers a streamlined account setup process to enhance their customer experience.
Request Augusta’s free gold guide
Birch Gold Group
Birch Gold Group stands out with its competitive initial setup fees and buyback program. It’s most suitable for investors who prioritize liquidity and the ability to convert assets back into cash quickly.
Birch Gold also emphasizes personalized service, which appeals to investors who appreciate tailored investment advice.
Request Birch’s free gold info kit
Is American Hartford Gold a reliable company?
Yes. Based on our evaluation, American Hartford Gold is a reliable company with a solid reputation, competitive fees, and comprehensive services.
Their high customer satisfaction ratings, commitment to asset security, and transparent pricing structure inspire confidence and solidify their position as a credible provider.
Recommendation
If you’re looking for excellent customer support, a user-friendly platform, and a trustworthy company for your gold IRA, AHG is a strong contender.
Request their free investors guide today!
FAQs
Who owns American Hartford Gold?
American Hartford gold group is operated by industry professionals with vast knowledge of precious metals and financial services.
These include company president Max Baecker, Executive Chairman Scott Gerlis, and CEO Sanford Mann.
Does American Hartford Gold have any pending lawsuits or complaints?
A search of online court records revealed no outstanding lawsuits against the company.
The BBB does show a complaint from March 2023 regarding a customer experiencing difficulty reaching support and valuation discrepancies. An AHG’s Director of Compliance responded by clarifying the valuation and enabling their required distribution.
The investor now considers the matter resolved, which goes to show the company’s commitment to ethical business practices.
Where is American Hartford Gold located?
AHG is headquartered in Los Angeles, California. Their physical address is 11755 Wilshire Blvd, 11th floor, Los Angeles, CA 90025, United States.
American Hartford Gold is proud to help individuals and families protect their wealth by diversifying with precious metals.
American Hartford Gold
American Hartford Gold is America's leading precious metals dealer with an A+ rating from the BBB and thousands of satisfied clients.
Product Brand: American Hartford Gold
4.5
American Hartford Gold
American Hartford Gold is America's leading precious metals dealer with an A+ rating from the BBB and thousands of satisfied clients.
Product Brand: American Hartford Gold
4.5