Orion Metal Exchange

Our Verdict

Orion Metal Exchange has a solid reputation as a respectable gold IRA company. With no hidden fees and transparent pricing, they provide a user-friendly experience, especially for beginners looking to invest in gold.

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Orion Metal Exchange
Best for: New gold investors who need expert assistance
Setup fee for IRA: $0
Minimum for IRA transfers: $10,000
Minimum for cash purchases: $10,000
Pros:
  • A+ BBB rating
  • Online product purchasing
  • Fee-free buyback policy
  • Best-in-class service
Cons:
  • U.S investors only
  • No online accounts
Promotion: Free year of storage (when you invest at least $10,000)

Orion Metal Exchange is ideal for investors seeking a transparent, beginner-friendly gold IRA service.

The company offers competitive fees and easy online account management.

While it excels in customer support, you’ll need to work with a representative to get started.

Read this Orion Metal Exchange review to learn more.

The Verdict for Orion Metal Exchange

I’ve given them a rating of 8.6 out of 10.

Orion Metal Exchange is ideal for new investors who want a helping hand when they’re just getting started with gold.

The company excels in customer support, fee transparency, and satisfaction guarantees like its fee-free buyback policy.

However, product availability details and storage cost options aren’t available unless you speak to a representative.

It’s best for those who value flexibility and hands-on support when getting started.

CategoryRating (out of 10)
Product & Service Offerings9
Pricing & Fees9
Guarantees9
Customer Experience9
Storage & Security8
Account Setup & Maintenance8
Reputation & Reviews9.5
Overall Rating8.6

In this review of Orion Metal Exchange, I’ve followed GIC’s detailed criteria for evaluating the precious metals IRA company.

About Orion Metal Exchange

Orion Metal Exchange homepage

Orion Metal Exchange was founded in 2017 by Jacob Blalock. Based in Los Angeles, Orion Metal Exchange is a full service precious metals company that offers decades of experience in the precious metals industry.

The company aims to be the best service for gold investors. Their goal is to provide up front transparency on prices and inventory, as well as a team of in-house experts to help investors navigate precious metal investing.

The company has an A+ Better Business Bureau accreditation and is considered one of the best gold IRA services in the United States.

Orion Metal Exchange is a member of the NRA Business Alliance and is an authorized dealer for PCGS and NGC.

Product & Service Offerings

Orion Metal Exchange allows investors to purchase precious metals directly from their website or set up a self-directed IRA to hold precious metals.

A customer service member will work with you to fund your account or rollover an existing retirement savings account into a gold IRA.

The company offers a variety of gold coins and bars, including:

  • Gold American Eagle coin
  • Gold Canadian Maple Leaf coin
  • Special Edition Royal Canadian Mint coins including Grizzly Bear and Arctic Fox
  • U.S. Gold Commemorative coins
  • IRA-approved gold bars

Investors can also invest in silver, platinum, and palladium.

Coins and bars vary based on availability and include:

  • Silver, Platinum, or Palladium American Eagle coin
  • Silver America The Beautiful coin
  • Silver, Platinum, or Palladium Canadian Maple Leaf coin
  • Special edition Royal Canadian Mint silver coins including Grizzly Bear and Arctic Fox
  • Special Platinum coins including the 2019 Humpback Whale and War of 1812
  • IRA-approved silver, platinum, and palladium bars 

Precious metals stored in a gold IRA must meet strict IRS purity guidelines. For gold, this means coins must meet a purity standard of 99.5%.

Pricing & Fees

Orion Precious Metal doesn’t charge a setup fee to create an account or transfer fees to rollover funds from an existing retirement savings account.

It does, however, charge a $30 wire transfer fee.

Setup fee for IRA$0
Wire transfer fee$30
Custodian administration fee$90 annually
Storage fees$100 to $175 annually (depending on the depository)

The minimum investment requirement for rollovers and online purchases is $10,000.

New gold IRAs are capped at the IRS contribution limit of $7,000 (or $8,000 if you’re age 50 or older).

There is a $90 annual maintenance fee as well as separate fees for storage. A non-segregated account costs $100 per year while a segregated account costs $175.

If you invest at least $10,000 you are eligible to get a free year of storage.

Orion Precious Metals offers a no-fee buyback policy. They don’t charge extra fees or commissions to buy your precious metals.

They even guarantee to offer a better price than any of their competitors.

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Guarantees

Orion Metal Exchange offers a fee-free buyback policy.

That means if you purchase coins or bars through Orion Metal Exchange, they’re committed to purchasing them back from you without tacking on extra fees. 

When you sell your gold you’ll receive the equivalent market rate value back.

While you won’t incur losses from fees, Orion Metal Exchange can’t guarantee you’ll receive back what you originally paid for your gold.

Customer satisfaction is important to Orion Metal Exchange. They offer specialized in-house support for gold IRA accounts to answer questions about investing in precious metals.

Orion Metal Exchange offers home delivery for qualifying purchases. Coins and bars purchased online are insured while they are in transit.

The company’s pricing policy is also transparent. You can see the going rates for specific products and the price you’ll pay without hidden commissions.

Customer Experience

Customer support can be reached by phone at 1-800-559-0088. Support hours are 8:00 a.m. and 5:00 p.m. PST Monday Through Friday.

Orion Metal Exchange can also be reached via email at [email protected]

Customers report a positive experience working with Orion Precious Metal support. The online platform makes Orion Precious Metals easy to work with.

Users can set up a gold IRA in a few minutes and purchase assets or manage their portfolio right online.

Orion Metal Exchange provides investors with access to their dedicated in-house IRA department.

Any issues that come up when setting up an account or transferring funds can be addressed with specialized support.

Storage & Security

Investors have the option to store their gold IRA with an IRS-compliant custodian and depository of their choosing.

This includes the option to store your goal in segregated or non-segregated vaults. 

Orion Metal Exchange will work with you to find the right storage solution. The company recommends Brinks, Delaware Depository, and International Depository Services.

All depositories Orion Metal Exchange partners with are insured by Lloyd’s of London.

The annual storage fee covers insurance costs which covers the full value of precious metals stored in a gold IRA.

Account Setup & Maintenance

To set up an account, go to the ‘Contact Us’ page on their website or call a representative from Orion Metal Exchange for an initial consultation.

During the call they’ll walk you through the process and advise you on any documentation you need to provide to open your account.

Usually this includes a form of ID like a driver’s license to verify your identity and your Social Security Number.

Once the account is open you can make a direct contribution or rollover funds from an existing retirement savings account.

Funds that you intend to transfer from an existing account need to be transferred in 60 days to avoid tax penalties. An Orion Metal Exchange representative will walk you through this process.

After your account is funded you can purchase precious metals to invest in.

An Orion Metal Exchange representative will help you select IRA-eligible coins and bars and help you select an IRS-compliant custodian and depository to store them at.

After working with an Orion Metal Exchange representative to set up your account, you’ll receive login credentials to use the company’s online portal.

From this point you can manage your account directly or if you prefer, continue working with a representative.

Reviews & Reputation

Orion Precious Metals has a stellar reputation. It has 4.95 out of 5 stars from 212 Trustpilot reviews and 4.95 out of 5 stars from 251 reviews on Google.

The company is A+ accredited from the BBB and has a 5-star rating.

The company has received one undisclosed complaint in the last 12 months, but customer reviews suggest Orion Precious Metal provides high-quality service.

Existing customers note the easy purchasing process for beginners and how helpful representatives are answering questions.

Orion Precious Metal maintains social media accounts on Facebook, Instagram and X.

Orion Metal Exchange Alternatives & Competitors

Orion Metal Exchange is one of top rated gold companies out there, however it might not be the right fit for all investors.

There are companies that offer benefits and features that might be more aligned with your financial goals.

 
 
 
Our Rating:
4.8
Our Rating:
4.5
Our Rating:
4.2
Minimum for IRA transfers:
$25,000
Minimum for IRA transfers:
$2,000
Minimum for IRA transfers:
$10,000
Our Rating:
4.8
Minimum for IRA transfers:
$25,000
Our Rating:
4.5
Minimum for IRA transfers:
$2,000
Our Rating:
4.2
Minimum for IRA transfers:
$10,000

Goldco

Goldco homepage

Goldco is a good option for investors with larger portfolios. It requires a minimum investment of $25,000 and charges a $50 setup fee.

The annual account administration fee is  $125 with storage ranging from $100 to $150 per year.

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Noble Gold Investments

Noble Gold Investments homepage

Noble Gold Investments is best for investors who want to save for retirement while also hedging their wealth against inflation. Noble Gold offers gold IRAs as well as Royal Survival Packs that can be shipped straight to your door.

Noble Gold Investments charges an $80 annual account maintenance fee and $150 for storage. There is a $20,000 minimum to open a gold IRA.

Request Noble’s free gold guide

Birch Gold Group

Birch Gold Group homepage

Birch Gold Group is best for investors who are new to gold investing and have an existing account they want to rollover. Birch Gold accepts rollovers from Roth IRAs, SEP IRAs, SIMPLE IRAs, 401(k)s, 403(b)s, and 457(b)s.

The company charges $225 per year which includes an account setup fee, storage fees, and an annual account management fee. The company offers free gold for every $10,000 purchased.

Request Birch’s free gold info kit

Is Orion Metal Exchange a legit company?

Orion Metal Exchange is a legit company. Customers laud it for its outstanding service representatives and the ability to purchase products and manage your account right online.

Compared to other gold IRA companies, Orion Metal Exchange offers a lot of flexibility for low fees making it a good option for beginners.

Call one of Orion Metal’s in-house experts to learn more about how gold IRAs work and whether or not opening one is right for you.

FAQs

Who owns Orion Metal Exchange?

Jacob Blalock is the co-founder and CEO of Orion Metal Exchange. There is no other additional public information about other co founders of the company.

Does Orion Metal Exchange have any pending lawsuits or complaints?

Orion Metal Exchange has one undisclosed complaint on the BBB website and open litigation with another gold company, but it does not have any pending lawsuits filed by customers.

Where is Orion Metal Exchange located?

Orion Metal Exchange is located at 12301 Wilshire Blvd, Los Angeles, California.

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Orion Metal Exchange

Orion Metal Exchange is a top gold and silver investment company, offering a platform to investors looking to invest in and store precious metals.

Product Brand: Orion Metal Exchange

Editor's Rating:
4.3

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